Privacy Policy – Primo Street Valet

 

Last Updated: 20/12/2025

Primo Street Valet (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Primo Street Valet mobile application and related services.

By using the app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

 

a. Personal Information

 

We may collect the following personal information when you register or use the app:

  • Full name

  • Mobile number

  • Email address

  • Vehicle details (plate number, model, color)

  • Payment-related information (processed securely via third-party payment gateways)

b. Location Information

 

  • Real-time or approximate location data to track vehicle status and provide valet services

  • Location data is used only while the service is active

c. Usage Data

 

  • App interactions

  • Device information (device model, OS version)

  • Log data for performance monitoring and security

2. How We Use Your Information

 

We use your information to:

  • Provide and manage valet parking services

  • Track and retrieve vehicles securely

  • Generate and scan QR codes for vehicle identification

  • Process payments and service requests

  • Communicate service updates and notifications

  • Improve app performance and user experience

  • Ensure safety, fraud prevention, and compliance

3. Sharing of Information

 

We do not sell or rent your personal data.

Your data may be shared only with:

  • Authorized valet drivers for service fulfillment

  • Venue administrators (limited to service-related data)

  • Trusted third-party service providers (payment, cloud hosting, analytics)

  • Legal authorities if required by law

All third parties are required to maintain data confidentiality and security.

4. Data Security

 

We implement appropriate technical and organizational security measures to protect your data, including:

  • Encrypted data transmission

  • Secure authentication

  • Role-based access controls

However, no system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

 

We retain your information only for as long as necessary to:

  • Provide services

  • Comply with legal and regulatory requirements

  • Resolve disputes and enforce agreements

You may request deletion of your account and personal data.

6. User Rights

 

You have the right to:

  • Access your personal data

  • Update or correct your information

  • Request data deletion

  • Withdraw consent for non-essential data usage

Requests can be made via the contact details below.

7. Children’s Privacy

 

Primo Street Valet is not intended for users under the age of 18.
We do not knowingly collect personal information from children.

8. Third-Party Services

 

The app may use third-party services (e.g., payment gateways, maps) that have their own privacy policies. We recommend reviewing their policies separately.

9. Changes to This Policy

 

We may update this Privacy Policy from time to time.
Any changes will be posted within the app or on our official website.

Continued use of the app indicates acceptance of the updated policy.

10. Contact Us

 

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: info@primostreetvalet.com
📞 Phone: +965 50033500
🌐 Website: www.primostreetvalet.com

 

Scroll to Top